I started writing for an ATV Magazine Blog again the other day. My posts will be about the trials and tribulations that I encounter at a motorcycle dealer over my many years of employment. I hope you enjoy it.
What do I own? The key to getting correct parts…the first time.
May 22, 2010 by Scott Lukaitis
This is part one of a multi-part series, “From the Parts Counter” Our goal with this series is to help you deal more accurately and effectively with your local dealer’s parts and accessory department.
For a long time, part and accessory department manager in the motorcycle business, one of the biggest pet peeves we all have is when the customer (you) doesn’t know what they own.
That’s right, you would be surprised that many people don’t even know what they are riding.
Trust me, ” they’re all the same” or “the red one” will not get you the correct parts.
Before you head down to your neighborhood, friendly powersports dealer take a minute and determine what you are riding. Year, make and accurate model information will help to make sure you get the correct parts the first time. If you are not sure what you are riding take down the serial number off the frame and bring it with you. The parts guy can enter that number in his computer system and determine the correct model information from the beginning.
Keep in mind I’ve probably never been in your garage so I don’t know that you may have an aftermarket pipe or swingarm on your quad. Or that your motor is off of a 2007 model, not a 2010 model. That is important information.
So keep in mind next time you need parts, the more complete and accurate your information is the more accurate I can be at the parts counter.
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