I just wanted to take a quick moment to thank the group at Canon Professional Services.
As a working photographer, it is important to have my equipment in top-notch working condition. When the shutter broke on my camera body at Unadilla I knew it would be an issue to have it back before my next event a week later. I boxed the body up and shipped it back to Canon in Tuesday’s UPS shipment and began to make sure the backup body was in good working order as Raceway Park was again running on Sunday and I had work to do. As a member of CPS (Canon Professional Services), there is expedited service but when I got the email on Wednesday explaining the repair and the tracking information on Thursday evening I thought that I might have my trusty body back in time for the weekend.
I picked it up at FedEx on Friday and happily used it this Sunday covering the action at Raceway Park.
Shipped out, fixed and shipped back within 4 business days is fantastic customer service.
CPS Is a must have for any Canon using photo professional.Share